Information We Collect

We collect different types of information depending on how you use our services. Some data you provide directly, while other information comes from your interactions with our platform.

Information You Provide

When you register for courses or contact us, we collect:

• Name and contact details (email address, phone number)
• Billing information and payment details
• Educational background and professional interests
• Course preferences and learning goals
• Messages sent through our contact forms or support channels

Automatically Collected Data

Our systems automatically gather technical information to improve your experience:

• Device information (browser type, operating system, screen resolution)
• IP address and approximate geographic location
• Pages visited and time spent on our platform
• Referral sources and search terms used to find us
• Course progress and completion data

How We Use Your Information

We process your data for specific, legitimate purposes. Here's what we do with the information we collect:

• Provide access to educational content and course materials
• Process payments and maintain billing records
• Send course updates, technical announcements, and important notices
• Respond to your questions and provide customer support
• Improve our platform based on usage patterns and feedback
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations under Taiwan law

Data Sharing and Third Parties

We don't sell your personal information. Period. But we do work with trusted partners who help us run our platform. Here's who might access your data and why:

Service Providers We Use

• Payment processors for secure transaction handling (data shared: billing information, transaction details)
• Cloud hosting services for platform infrastructure (data shared: technical and usage data)
• Email service providers for communications (data shared: email addresses, names)
• Analytics tools to understand platform usage (data shared: anonymized behavioral data)

All third-party providers are carefully vetted and bound by strict confidentiality agreements. They can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Taiwan law, court order, or government regulation. We'll notify you unless legally prohibited from doing so.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have significant control over your personal information. Here's what you can do:

To exercise any of these rights, email us at support@shinecurrent.com with your request. We'll verify your identity and respond within 30 days. There's no fee for most requests, though we may charge for excessive or repetitive requests.

Data Security Measures

We protect your information using industry-standard security practices. But let's be honest – no system is 100% secure. Here's what we do to keep your data safe:

• Encryption of data in transit using TLS 1.3 protocol
• Encrypted storage for sensitive information like payment details
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your personal data
• Employee training on data protection and privacy best practices
• Incident response plan for potential data breaches

Cookies and Tracking Technologies

We use cookies and similar technologies to make our platform work properly and improve your experience. Some are essential, others are optional.

Essential Cookies

These keep the platform functional and can't be disabled:

• Session management and authentication tokens
• Security features and fraud prevention
• Load balancing for platform performance

Optional Cookies

You can control these through your browser settings:

• Analytics cookies that help us understand how people use the site
• Preference cookies that remember your settings
• Performance cookies that help us optimize page load times

Blocking optional cookies won't prevent you from using our platform, but some features might not work as smoothly. Most browsers let you view and delete cookies – check your browser's help section for instructions.

International Data Transfers

Our primary servers are located in Taiwan, but some service providers operate from other countries. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by Taiwan authorities
• Adequacy decisions recognizing equivalent data protection standards
• Provider certifications for international data protection frameworks

We only work with providers in jurisdictions with strong privacy protections or that have committed to meeting Taiwan's data protection standards.

Children's Privacy

Our platform is designed for adults pursuing professional education in blockchain and tokenization. We don't knowingly collect information from anyone under 18 years old without parental consent.

If you're under 18 and want to access our educational content, please have a parent or guardian create the account and supervise your use of the platform. If we discover we've inadvertently collected data from a minor without proper consent, we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post a notice on our platform.

The "Last Updated" date at the top shows when we last revised this policy. We encourage you to review it periodically. Your continued use of our services after changes take effect means you accept the updated policy.

Previous versions of this policy are archived and available upon request if you need to reference historical practices.